Client Strategy Director

You want to help our clients grow.

Job description:

Why would you work for CLICKTRUST?

Why would you work for an agency instead of having a digital marketing position at the client side? Good question. Agencies have a reputation of high turnover, not having enough time to go into details, overtime, etc… Why would you join an agency with your experience?

First of all, there is no place where you can learn faster than at the agency side. By working on numerous clients and channels, you will rapidly expand your horizons – much faster than at client side, where decisions chains and infrastructure often hold you back. We often hear talented people get frustrated at client side as things move too slow for them. If you’re ready for a faster pace, CLICKTRUST is the place.

Secondly, the first of our company values is “Think like a customer”. Not “think like an agency”. Everything we do is guided by the question whether our actions are profitable and beneficial to our clients. This is the key to our success.

So what does a “Client strategy director” do?

Working in the position of client strategy director will put you in a key strategic role for numerous clients. You will work along the management of our clients, helping them map out the strategy both long term and short term, while working with the clients staff and the CLICKTRUST digital performance analysts to get the strategy implemented.

Your goal is to understand the clients business goals, and to help them realize these through the services that CLICKTRUST offers. As such, you are a trusted advisor to them.

You will spend a lot of time meeting clients and listening to them, debating solutions with them, and evangelizing our approach to them.  The second part of your job will consist of getting these solutions implemented by steering the CLICKTRUST team members that are working with you on these clients.

You will have several clients assigned to you in terms of ownership, depending on size and complexity.

To summarize:

  • Understanding client needs and crafting long term strategies
  • Communicating and liaising with the team to get solutions implemented and campaigns running
  • Analyzing overall performance and communicating this to clients
  • Following up closely with the managing director to discuss quality and the status of each project
  • Performing quality control checks on the work done by digital performance analysts
  • Coaching Digital Performance Analysts on a daily basis
  • Preparing pitches on new projects together with the managing director
  • Assisting  with performance evaluation of junior staff members
  • Assisting in researching & writing white-papers & blogs
  • Participating in trainings & conferences
  • Give trainings & presentations …The list goes on. We’re a small team, and we move fast. What you put into it is what you get out of it!

Your profile and background

  • You have a solid experience in either SEO, SEA, Facebook advertising, conversion rate optimization or programmatic display.
  • You are a marketeer at heart. You understand marketing isn’t about CTR, CPL or impression share.
  • Bilingual ENG/NL, FR/NL or EN/FR
  • You have had a position at client side in the past – you have to know what an agency is supposed to do from a client point of view.
  • High tolerance for stress and ability to deal with strict deadlines.
  • Analytical mindset with attention for detail.
  • You have an entrepreneurial mindset.

What you’ll receive

  • A place in a digital marketing agency in full expansion with ambitious plans for the future, which you will help build.
  • Full transparency in our plans and financials.
  • A competitive salary & benefits, including a company car and fuel card
  • International conferences & training. We need to go beyond Belgium to learn new stuff.
  • Office within a 2 min walk of the subway, a large supermarket, a bpost point, a drycleaner, a gym, a hairdresser and plenty more.

About us

CLICKTRUST is a highly specialized digital marketing agency. We will always remain this way. We don’t believe that one agency can do everything well, due to the speed of the evolution of the digital landscape. We believe in mastering the technical details of specific channels like pay-per-click & SEO, while connecting data and using technology to our advantage. Our high degree of specialisation allows us to dig deeper. We don’t believe in traditional management styles & we are truly transparant. Our well-being and thirst for knowledge is what drives us. Oh, and we’re all millennials. It works.

Yes, I'd love to have a job where I can truly make a difference... →

Rapid growth of your skills
Constant training
Working for strong brands
Dynamic team
Fringe benefits
Competitive salaries
Fun work environment
Daily Lunch included